Privacy Policy

Privacy Policy: Clavis Aurea Jewelry S.L.

 

Last Updated: 11.1.2024

 

Clavis Aurea is committed to protecting your privacy. This notice explains what personal data we collect, how we use it, and how we keep it secure. For details on cookies, please refer to our Cookie Policy, and for other service information, see our Terms & Conditions.

 

This Privacy Policy Covers:

 

Who is the Data Controller?

 

The data controller for any personal data collected on this website is Clavis Aurea Jewelry S.L, CIF B16484396, with a registered address at Carrer de Sant Magi 72, 07013, Palma de Mallorca, Illes de Balears, Spain. We are responsible for ensuring your data is handled securely and in compliance with privacy regulations.

Our products are not marketed to individuals under 18. By using our services, you confirm that you are of legal age. Please see our Terms & Conditions for further information.

 

What Personal Data Do We Process, for What Purpose, and What Is Our Legal Basis?

 

We collect data, including your name, email, phone number, address, and order details, when you place orders, register, or interact with our website. We use this data to fulfill orders, process payments, communicate with you, and deliver relevant services.

Our lawful bases for processing your data include:

Contractual Necessity: To fulfill your orders and provide customer service.

Legitimate Interests: To improve and personalize your experience and perform anti-fraud checks.

Legal Obligations: Compliance with applicable laws.

Consent: For marketing communications (which you can opt-out of anytime).

 

Cookies

 

We use cookies and similar technologies to enhance your site experience, display products relevant to you, and support third-party advertising. For more information, please refer to our [Cookie Policy].

 

Who Will Process Your Data?

 

Your personal data will be processed by our authorized team members at Clavis Aurea Jewelry S.L. and by selected third parties, such as:

Payment processors for secure payment handling

Couriers for order delivery

Service providers for IT, marketing, and analytics

Government agencies or legal entities when required by law

Any third party we work with will only use your data in accordance with our instructions and is obligated to protect it.

 

Data Transfer Outside the European Union

 

When required, data may be transferred to third parties in countries outside the EU/EEA. We ensure adequate protection by implementing Standard Contractual Clauses and, where necessary, additional safeguards.

 

How Long Do We Keep Your Data?

 

Personal data is retained only as long as necessary to fulfill the purposes for which it was collected, after which it is deleted or anonymized according to our data retention policy.

 

Your Rights

 

Under data protection law, you have the following rights:

 

Access: Request a copy of your data.

Correction: Update or correct your personal information.

Deletion: Request the deletion of your data in certain cases.

Objection: Object to processing based on legitimate interests.

Data Portability: Transfer your data to another provider.

Profiling and Automated Decisions: Request human intervention in automated processing.

To exercise these rights, please contact us at info@clavis-aurea.com. For complaints, you may also contact the Spanish Data Protection Authority.

 

Security

 

We implement security measures, including encryption and pseudonymization, to protect your data from unauthorized access and accidental loss. We regularly review and improve these measures.

 

Changes to This Policy

 

We review and update our Privacy Policy to reflect changes in our services or legal requirements. The latest version will be posted here, with significant changes communicated directly to you.